Refund and Returns Policy
STATEMENT CLOTHES ONLINE AND MAIL ORDER RETURNS POLICY:
At Statement Clothes, we want you to be fully satisfied with your purchase. If for any reason you are not entirely happy, and the item is in its original, unused condition with an accompanying receipt and labels attached, we offer the following options:
For Non-Sale Items:
Full Refund: Available within 14 days of receiving the item.
Credit Note or Exchange: Available within 28 days of receiving the item. (Credit notes are valid for 6 months from the date of issue).
For Sale Items:
Full Refund: Available within 7 days of receiving the item.
Credit Note or Exchange: Available within 14 days of receiving the item. (Credit notes are valid for 6 months from the date of issue).
Please note: Sale items are not eligible for exchange once the sale period has ended.
To return an item, please mail it to the address provided below, ensuring it is securely packaged to prevent damage during transit.
Statement Clothes is an affiliate of Kingdom B.E. KBE
69 Dalston Lane
Third Floor, Block G
London
E8 2NG
Once we have processed and accepted your return, a refund will be issued to your original payment method within 14 days. Processing times may vary depending on your bank.
For any questions regarding your return or order details, feel free to contact our customer service team at
07473 713174 / [email protected]
Please note that return shipping costs are the responsibility of the customer.
This policy does not affect your statutory rights.